Privacy Policy — Solaris Method
Solaris Method

Privacy Policy

Last updated: April 30, 2026

This Privacy Policy explains how Starborn Agency LLC, doing business as Solaris Method ("Solaris Method," "we," "us," or "our"), collects, uses, and protects information you provide when you visit solarismethod.com or engage with our services.

We are committed to handling your information with care, transparency, and respect.

1. Who We Are

Solaris Method is a brand operated by Starborn Agency LLC, a limited liability company formed in the State of Idaho. Solaris Method provides fractional CMO, creative direction, brand strategy, and related marketing services to mission-driven businesses.

2. Information We Collect

We collect information you voluntarily provide to us when you:

  • Submit a contact form on our website
  • Book a discovery call or strategy conversation
  • Subscribe to email communications
  • Engage with us as a client or prospective client

This information may include your name, email address, phone number, business name, website, and any details you choose to share about your business or goals.

We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through standard web analytics tools.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and schedule conversations
  • Send appointment confirmations, reminders, and follow-ups
  • Deliver services you have engaged us to provide
  • Send occasional updates, content, or offers if you have opted in to receive them
  • Improve our website and services
  • Comply with legal obligations

4. SMS and Text Messaging

Important SMS Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your phone number through our website forms, booking calendar, or in the course of working with us, and you have given consent to receive SMS messages, we may send you text messages related to:

  • Appointment confirmations and reminders
  • Follow-up communications about scheduled calls
  • Service-related updates if you are an active client
  • Occasional notifications you have specifically opted in to receive

Message frequency varies. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. Reply HELP for assistance, or contact us at [email protected].

Your phone number, consent status, and any data related to SMS opt-in are never sold, rented, or shared with third parties for marketing purposes. We treat this information with the highest level of care.

5. Email Communications

If you opt in to receive email communications from us, we may send you content, updates, or offers related to our services. You can unsubscribe at any time using the link at the bottom of any email or by contacting us directly.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, but we take this responsibility seriously.

7. Third-Party Service Providers

We use trusted third-party tools to operate our business, including platforms for email delivery, scheduling, payment processing, and customer relationship management. These providers may have access to your information only to the extent necessary to perform their services and are obligated to protect it.

We do not sell your personal information to third parties.

8. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for SMS or email communications at any time
  • Ask questions about how your information is being used

To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

Email: [email protected]
Website: solarismethod.com

Solaris Method is a brand of Starborn Agency LLC. © 2026. All rights reserved.
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